FAQ - How to Start ERPC

Getting Started with Solana RPC / gRPC

You can easily begin using ERPC services via the official Validators DAO Discord. We provide free trial periods for all our plans, so feel free to test and experience our services.

Detailed Getting Started Guide on Discord

Detailed step-by-step instructions are available in the following Discord channel:
Our support team is ready to assist you smoothly through your first steps, so please don’t hesitate to join!

Q. Why hasn't my free trial started yet?

If you’ve only completed the €1 card verification, your free trial has not yet begun. Please make sure to click the “Start Free Trial” button for the desired plan after card verification.

Q. Will I be charged immediately?

No, you won't be charged immediately. The €1 authorization is only to verify your card. All plans include a 7-day free trial. You will only be charged if you don't cancel the trial before it ends.

Q. What regions are supported?

We currently support the following regions:
  • Amsterdam
  • Frankfurt
  • New York
  • Chicago
  • Salt Lake City
  • Tokyo
  • Singapore
Sydney region is currently being prepared.

Q. What is the latency like?

Latency varies depending on the measurement method and your specific usage environment. Rather than focusing on exact numerical values, it's crucial to ensure that the latency meets your actual operational requirements.
We offer free trials across all our plans, enabling you to test performance directly in your real-world environment. Additionally, we provide easy-to-use tools in TypeScript and Rust for measuring latency. Feel free to utilize these tools alongside your free trial.

Q. Is this RPC (gRPC, Shreds) faster than others?

We encourage you to try our free trial and compare the performance against other services. If you find our service slower, please let us know the specific conditions and competitors you've compared it against via Discord. We will identify the cause and improve the speed further.
We continually work on improving latency based on customer feedback. If you seek the fastest possible endpoint, please share detailed information with us. Providing specific metrics and comparison conditions against competitors allows us to deliver superior performance. This feedback-driven approach has consistently enabled us to enhance our services.

Q. Why are dedicated endpoints faster?

Shared endpoints distribute resources among multiple customers, causing increased latency as traffic grows. Server resources have physical limitations, meaning there is a finite amount of processing they can handle. When many requests arrive simultaneously, they must be processed sequentially, reducing overall response speeds.
While we optimize performance with various measures for shared endpoints, dedicated endpoints ensure exclusive resource use by you alone, entirely eliminating interference from other users. Consequently, dedicated endpoints consistently deliver stable and faster response times.
Additionally, dedicated endpoints offer communication options without TLS, such as HTTP. By skipping the TLS handshake, communication speeds improve significantly compared to HTTPS.

Q. How many tokens are consumed per method?

A detailed token consumption table per method is currently being prepared. During the free trial period, you can freely test all methods and roughly determine the consumption.
The Pro plan is also available for a 7-day free trial. We encourage you to try it out.